Wells & pumps
Service questions
When my well stops, does that mean my pump has gone bad?
Not in every case. It could be much simpler — a pressure switch, a breaker, a capacitor, a control box. The best thing to do is have a crew come check it out and repair it on the spot if needed.
How deep will my well need to be?
In our service area, wells run anywhere from 300 ft to 1,200 ft deep and produce from 1 gallon per minute to over 100. Depth depends on the geology under your property and how much water the application needs. Because we have drilled so many wells nearby, we can study the neighboring logs and estimate closely before a rig ever rolls. More on how a well is built →
What are some common well problems you come across?
- Pump will not start
- Incorrect power to controls, no power to the controls, power not getting through the pressure switch, damaged pump and motor.
- Pump starts but will not stay running
- Improper fuses, incorrect voltage, bad capacitors, defective control box, damaged or bare cable in the well, damaged pump and motor.
- Pump starts and stops frequently
- Clogged pressure switch, water-logged tank, improper tank size, improper pressure switch setting, leak in the system.
- Pump runs constantly
- Check valve stuck in the system, leak in the piping, restricted suction in the intake screen, damaged pump and motor.
- Low water pressure
- Obstruction in piping, leak in piping, clogged softener, clogged filters, improperly sized plumbing in the house, the well pumping down and running out of water, damaged pump and motor.
Will you dig up my leak on the weekend?
It depends on the situation. We must follow the rules and call in locates to Missouri One Call to get utilities marked before proceeding, and that typically takes three days to come back.
Does my pump have a warranty?
Many carry a five year manufacturer warranty on pumps, motors and tanks. Flynn Drilling adds a one year warranty on installation and labor.
Accounts & property
Billing and ownership
Can I pay my bill by credit or debit card over the phone?
Yes. We charge a 2% convenience fee for credit cards. We do not store any of your card information, so you will need to give it to us each time.
I rent my property. Do I need the owner’s permission for well service work?
Our company requires the owner of the property to consent to the work, and the signature of the legal owner — even if the renter is going to be paying for the repair.
Can you look up well information on a property I want to buy, or just bought?
Within limits, yes. It is best if you know the previous owner’s name, or the name of the owner who had the well drilled. Occasionally we can look them up by address. We keep service records on every property we have ever worked on, often going back decades.
Geothermal
Ground source heat exchange
What is geothermal?
Geothermal is a renewable energy source that uses the earth’s continuously produced heat. The units warm and cool your home by pumping circulated water through a looping field — cost effective, sustainable and environmentally friendly. The ground stays at a relatively constant temperature through the seasons, giving a warm heat source in winter and a cool heat sink in summer.
What kind of looping field is best for me?
There are four common types: vertical, horizontal, pond loop and open loop. What decides it is your soil type, the space available, accessibility, and the tons of heat exchange needed. Horizontal takes substantially more space but is far more feasible where vertical drilling is poor. In tight areas such as smaller-lot subdivisions, vertical takes less room and lets us apply more tons. See all four loop types →
Are there tax credits for installing geothermal?
Federal tax credits for residential and commercial ground source heat pump installations have been available in recent years, and your local HVAC installer or electric co-operative may offer additional rebates. Because the federal schedule changes, confirm the current rate with your tax adviser before you budget. Read our note on the credits →
Still stuck?
Call the office nearest you. If you have no water at all, say so — those calls go to the front of the line.